Valet Tours

Tour Booking Software

Running tours means keeping a lot of moving parts in sync, guests, guides, schedules, weather, and payments. Valet’s tour booking software brings it all together so you can manage bookings, guides, waivers, and payments from one easy-to-use dashboard. No spreadsheets, no double bookings, just smooth operations that keep your guests happy and your tours full.

Start your free demo and see how easy online bookings can be.

Valet is a tour booking system that works as well as your tours

Why Choose Valet?

Built for tour operators: Designed by people who’ve worked in the travel and activities industry, Valet handles the real-world challenges of running tours; changing headcounts, unpredictable weather, and guests who change plans at the last minute.
Manage bookings and guides effortlessly: View and adjust availability in real time, update tour times with a click, and always know which guide is assigned where.
Fast setup, instant results: Get online and start taking bookings in minutes. Guests can book 24/7 from any device, and you’ll spend less time managing logistics.

Seamless Online Booking Experience

Booking a tour should feel effortless. Valet gives your guests a clean, mobile-friendly experience that turns interest into bookings without confusion or extra steps.

Quick, familiar checkout that mirrors modern ecommerce
Real-time availability so guests can plan without messaging you
Mobile-ready design for bookings on the go
Instant confirmation emails and reminders
Always-on bookings, even while you sleep.

Guests book faster, guides stay informed, and you get more time back.

Easy Scheduling for Tours and Guides

Whether you run walking tours, adventure trips, or local food experiences, your schedule can change at any moment. Valet keeps it flexible, so you can adapt fast and stay organized.

Add or edit time slots anytime.
Assign or reassign guides in seconds.
Block off days for maintenance, weather, or private groups.
Manage different durations, routes, or start points.
Instantly reflect changes across all devices.

Valet helps eliminate chaos behind the scenes so every tour runs smoothly from start to finish.

Guide Management

Valet Eliminates the Manual Work of Staffing Booked Tours

Our guide call-down system automatically sends emails and texts to available guides when a tour is booked. You control who is contacted, when the process starts, and how assignments are prioritized

Pre-select which guides are included in the call-down list for each tour
Automatically prioritize guides using a dynamic call-down order based on workload or past offers
Allow guides to accept, decline, or request more time to respond
Set response time limits and automatically move to the next guide if there’s no reply
Get automatic alerts if all invited guides decline
Manually assign or override guide assignments at any time

Payment Control

Capture Payment at Booking, Finalize Only After a Guide is Assigned

Valet allows you to securely capture a customer’s payment at the time of booking, while delaying final charge until a guide accepts the assignment.

This optional setup gives outfitters flexibility to protect revenue without committing to a tour before staffing is confirmed

Securely capture payment at booking without finalizing the charge
Automatically complete payment once a guide is assigned
Optional configuration; use it only if it fits your operation

Waivers, Guests, and Payments. All in One Place

Tour operations involve more than taking bookings. Valet brings guest details, digital waivers, and payments together in one system

Built-in digital waivers linked directly to each booking
Secure Stripe payment processing for online and in-person transactions
Store guest details and group preferences in one place
View payment and waiver status at a glance

Guests can sign and pay from any device, while you maintain a complete, organized record of every booking.

Sell More Tours Without More Work

Purpose-Built Software for Tours

There are plenty of tour booking tools out there, but most weren’t built for tour operators. Valet is. Every feature is designed around how real tours actually run, not just a website plugin that leaves you scrambling behind the scenes.

Automate tasks that used to take hours.
Works for single tours, daily schedules, or multi-day experiences. Any schedule you can dream up, Valet can do.
Supports variable group sizes and private bookings. Considering guides and assets the whole time.
Add notes for dietary needs, mobility requirements, or preferences or collect them from customers during checkout.

You don’t need a generic system. You need one built for the flow of your tour business.

Try Valet now. Experience the difference in your free demo.

Kiosk Mode: Self-Checkout for Tours

Valet’s kiosk mode gives guests a self-service option right from your shop. Using an iPad or tablet, customers can choose their tour, sign waivers, and pay through Stripe. No staff intervention required. The system resets automatically for the next user, making it ideal for walk-ins or busy storefronts that need to process bookings quickly.

Keep Track of Every Tour, Guest, Guide, Asset

When you’re juggling multiple guides and departure times, things can slip through the cracks. Valet helps you stay ahead with an organized dashboard that keeps everyone on track.

Centralized schedule for all guides and tours
See which tours are full, which have space, and who’s leading each one
Track check-ins and guest counts easily
Reduce no-shows with automatic reminders
Know what is being used where

With Valet, you always know what’s happening before, during, and after every tour.

Contact

Edit Bookings in Seconds When Plans Change

Guests change their minds. Groups add people. Guides switch shifts. With Valet’s online booking software, making updates takes seconds, not an afternoon of re-entering data.

Change tour dates, guest counts, or contact info instantly
Update assigned guides or group names with one click
See automatic price updates after changes
Keep payments and waivers linked to the updated booking
Hold cards securely for add-ons, upgrades, or cancellations

A few clicks, and your whole system updates. No double work, no confusion.

Ready to Try a Demo?

We keep pricing simple so you can focus on running your tours. Valet offers a free demo. No credit card required.

Contact us for a quick pricing overview or start your demo today to see how Valet can help your tours run smoother from start to finish.

Start your free demo. Get started in minutes.

Analytics that Matter

Your schedule holds more than bookings. It holds patterns. Valet’s built-in reporting helps you see what’s working and where you can grow.

InsightsThat Help You Grow

Track bookings, revenue, and occupancy rates
See your busiest days, times, and tour types
Export reports for accounting or performance reviews
Measure which guides or routes perform best

tour booking software with analytics that work

Tour Packages That Fit Your Business

Every operator is different. Whether you run daily city walks or multi-day excursions, Valet adapts to your pricing and schedule.

Create hourly, daily, or weekly bookings
Offer private group rates or public sign-ups
Adjust pricing for peak seasons or special events
Manage custom packages for returning groups or partners

Simple settings make it easy to customize each tour. No technical setup required.

tour management software flexible and streamlined

Tour Industry Insights

Valet helps you meet expectations and stay ahead of slower competitors still managing their bookings manually.

Tour and activity bookings continue to grow as more people seek local, authentic experiences. Valet helps operators like you keep pace with that demand by simplifying the process for both staff and guests.

Global tours and activities industry worth billions and rising
Travelers increasingly book direct via mobile
Customers expect instant confirmation and cashless payments

Why Valet is the Best Tour Booking Software Around

Below is a quick look at how Valet’s tour booking system stacks up against other tour booking platforms. While others try to fit tours into generic booking templates, Valet was built specifically for operators who run real experiences, every day.

Feature	Valet	Peek Pro	FareHarbor	Booqable
QR inventory tracking & assignment	Built-in QR system for real-time asset assignment and tracking	Not offered	Not offered	Not offered
QR-based asset maintenance	QR scan-to-flag system for marking bikes needing service or downtime	Basic maintenance fields	Basic maintenance fields	Limited
Dynamic delivery service area map	Integrated delivery zone management and map-based booking control	Not offered	Not offered	Not offered
Automated guide scheduling tools	Built-in automated scheduling and call-down sheet system	Manual scheduling	Manual scheduling	Limited
Digital waivers	Built-in and customizable	Built-in	Built-in	Available
Real-time guide scheduling	Yes	Yes	Yes	Limited
Mobile booking for guests	Yes	Yes	Yes	Yes

Start your free demo. Experience the tools built for tour operators.

FAQs

What is tour booking software, and how does it help my business?

Tour booking software helps you run your entire operation from one place – bookings, payments, guides, guests, and waivers. Instead of juggling spreadsheets or messages, everything is automatically synced in a single dashboard. You’ll save hours on admin every week while keeping tours organized and guests happy. Valet simplifies the whole process, from the first booking to the final review, so you can focus on delivering great experiences instead of managing logistics.

Does Valet’s tour booking software support both walk-ins and online bookings?

Yes. Valet lets you manage online and in-person bookings at the same time without any overlap or confusion. Real-time updates ensure that when someone books a tour online, it’s instantly marked unavailable in-store and vice versa. Whether guests walk up, call in, or book through your website, all reservations appear in one dashboard. This eliminates double-bookings, reduces manual errors, and gives your team complete visibility into who’s booked, who’s paid, and which guides are assigned.

How easy is it to set up and start using Valet?

Setup with Valet is quick and straightforward. Most tour operators are ready to take bookings within an hour. You simply add your tours, schedules, and pricing, connect Stripe for secure payments, and you’re good to go. The guided onboarding process walks you through each step, and our support team is available if you need help along the way. Whether you’re switching from another system or starting fresh, Valet makes it easy to hit the ground running without technical hassle.

Does this software work on mobile devices?

Absolutely. Valet is fully mobile-optimized for both guests and staff. Guests can browse tours, sign waivers, and pay securely from any smartphone or tablet. No app download required. On the business side, your team can view bookings, manage schedules, and check availability from any device, whether they’re at the office or out on-site. The interface adapts beautifully to any screen, giving you full control of your operations wherever your day takes you.

Can I manage multiple guides and tours?

Yes. Valet makes it simple to organize guides, tours, and schedules in one dashboard. You can assign or reassign guides to tours, block off times, or adjust group sizes in seconds. Every change updates automatically across your system, so there’s no risk of double-booking or confusion. Whether you’re managing a handful of daily walking tours or several simultaneous experiences, Valet keeps your calendar clean, your guides organized, and your guests exactly where they need to be.

How does Valet handle digital waivers?

Waivers are built directly into Valet’s booking flow. Guests receive their waiver link automatically when they book and can sign on any device. No printing or scanning required. Signed waivers are securely stored within each booking, making it easy to verify who’s completed them before a tour starts. Staff can see waiver status at a glance, saving time at check-in and reducing paperwork. You can also customize waiver content to include safety notes, consent fields, or tour-specific details.

What makes Valet different from other tour booking software?

Valet was designed specifically for tour operators, not adapted from hotels, gyms, or general scheduling tools. Every feature supports how real tours run: assigning guides, managing guests, tracking waivers, and accepting payments. It’s simple to use but powerful enough to handle busy, fast-changing schedules. Unlike generic systems that need workarounds, Valet fits naturally into your day-to-day workflow, helping you deliver smoother operations and a better experience for both your staff and your guests.

Is Valet suitable for seasonal or multi-location businesses?

Yes. Valet works perfectly for operators who run tours seasonally or across multiple locations. You can pause or reactivate tours with a single click when your off-season starts, or assign different guides and schedules to each branch. Everything stays connected within one central account, giving you full oversight across your business. Whether you manage year-round experiences or pop-up seasonal events, Valet helps you stay organized, consistent, and ready when peak season hits.

How does payment processing work?

Valet integrates directly with Stripe to handle payments securely and efficiently. You can accept deposits or full payments online, issue refunds, and track every transaction from your dashboard. Payments update instantly, so you always know which tours are paid, pending, or canceled. Stripe keeps your guests’ data safe and ensures smooth processing for cards worldwide. With everything centralized, there’s no need to manage multiple systems or chase payments manually. It’s all automated and reliable.

Does Valet offer customer support?

Yes. Valet provides hands-on onboarding, training materials, and ongoing email or chat support. Our team knows the tour and activity industry inside out, so we can help you set up quickly and get the most from the platform. Whether you’re troubleshooting an issue, learning new features, or just need quick advice, we’re here to help. You’ll never be left waiting or passed between departments, you get to deal with real people who understand your business are always available.

Ready to Simplify Your Tour Bookings?

Valet gives you everything you need: guest bookings, guide management, payments, and waivers in one easy platform.

Start your free demo today.

F.A.Q.

Features