Your e-bikes aren't timeslots.
Higher-value fleet. Battery logistics. Range-anxious customers. Generic booking software wasn't built for any of it. Valet was built for equipment rental from day one.
Go ahead. Tell us what frustrates you about your booking software.
Got it. A real person will read this today.
Want to see how Valet handles things differently?
Ready to switch? Start free · Book a demo
Bookings from anywhere. Checkout in seconds.
Your website, your customer's phone, a kiosk on your counter. Same fast checkout on every surface.
Walk-ups don't wait in line. Online customers don't bounce. Kiosk mode lets them help themselves while your staff stays on the floor prepping the next ride.
Itemized fleet tracking with battery visibility.
Some platforms make you pre-assign every e-bike before a single rental goes out. Other platforms don't maintain a history of which customers were assigned a specific e-bike.
Valet tracks individual e-bikes to each user without slowing your team down.
- Assign e-bikes at checkout, not before
- Track battery health, charge status, and range per unit
- Maintenance alerts triggered by ride count or battery cycles
- Seasonal staff can run it on day one
Is it time to switch?
Pick everything that sounds familiar.
Switching is easier than staying frustrated.
We handle the transition. Your bookings, your catalog, your customer data. You don't start from scratch. Most shops are live within a week.
Stop guessing which e-bikes earn their keep.
Your current software can maybe tell you how many bookings you had last month. Maybe.
Valet tells you which e-bikes generate the most revenue. Which models sit idle on weekdays. What your real utilization rate is across seasons. That's how you decide whether to add more commuter e-bikes or invest in longer-range models. Not gut feel. Data.
You won't need to switch platforms again to see better numbers. They're already here.
Everything your shop needs
A deeper look at what Valet does for e-bike rental shops.
Purpose-built features for managing bookings, fleet, battery health, waivers, maintenance, and more.
30% higher booking conversion rate vs. competing rental platforms
Seamless Online Booking Experience
Renting an e-bike should feel just as easy as buying something online. Valet gives your customers a clean, intuitive booking flow that works from any device. Fewer steps, more bookings, and less chance they'll click away to someone else.
- Quick, smooth checkout that mirrors major online shops
- Real-time availability updates so customers can shift plans on the fly
- Mobile-friendly design so users can book from the beach or the bike path
- Bookings 24/7, thanks to live inventory tracking
- Designed to move people from browsing to booking fast
Easy-to-use Fleet Management
Juggling motor types, battery capacities, range profiles, and gear options? Valet keeps your e-bike fleet organized and rental-ready, so nothing gets missed and you're always ready for walk-ins or pre-booked customers.
- Intuitive, flexible inventory control from a single dashboard
- Manage your fleet without waiting on tech support. Add, remove, or update e-bikes anytime
- Bring new e-bikes online in minutes
- Adjust pricing anytime. No clunky menus or spreadsheets
- A clear view of what's booked, what's charged, and what's due back
The less time you spend managing your fleet, the more time you spend growing your business.
QR-Code Inventory: Assign E-Bikes with a Scan
Forget post-it notes and dropdown menus. Our unique QR code system lets you instantly link each e-bike to a customer and booking. Just scan at pickup and drop-off to keep everything tracked and accurate.
- Assign e-bikes at pickup. No more scrambling when one goes down
- Mark e-bikes as returned and free them up for new bookings, the same day
- See the full history of every e-bike, from maintenance to rental use
- Rental-ready inventory management. No workarounds or messy spreadsheets
- Durable, weather-resistant QR code stickers included
- Bulk drop-off? Instantly track which e-bikes are back and which are still out
Streamline Waivers & Protect Your Business
E-bikes are high-value equipment with motors and batteries — waivers matter even more. Valet's built-in digital waiver system ties waivers directly to each booking, so no one's chasing paperwork or missing signatures. Guests can complete waivers instantly after booking through your website plugin, a unique feature in the rental software space.
- Waivers are emailed instantly and work on any device
- See at a glance who's signed and who still needs to
- Fast and easy walk-in customer signatures
- Add custom fields for e-bike-specific safety acknowledgments
- Waivers are linked to e-bikes, bookings, and riders
Let your team focus on getting e-bikes out the door, not sorting through PDFs.
Self-Checkout Kiosk Mode
For busy shops or self-service setups, Valet's kiosk mode turns any internet-connected device into a rental station. Customers can book, sign waivers, and pay securely through Stripe. Whether you're using an iPad, touchscreen monitor, or standard desktop setup. They can select dates, sign waivers, and pay securely through Stripe, the system resets automatically for the next user. It's a quick, contactless option that keeps your shop running efficiently, even on the busiest days.
Track and Maintain Your E-Bike Fleet with Software That Works with You
E-bikes have more moving parts than traditional bikes — motors, batteries, controllers, firmware. Every feature is designed to keep your equipment reliable, your workflow efficient, and your records clear.
- Create maintenance schedules that account for motor diagnostics and battery cycle counts
- Customize maintenance manifests for each e-bike model and motor type
- Initiate service instantly using Valet's QR-based asset management system
- Build detailed maintenance histories that track firmware updates, battery health, and component wear
Edit Bookings Easily When Plans Change
Customers need flexibility, and you need rental asset management software that keeps up. Valet makes it easy to update rentals without digging through clunky menus or redoing the entire order.
- Change e-bikes, dates, and contact info from a single page
- Interface matches how customers think and talk about rentals
- Keeps things accurate and quick at the front desk
- Cards stay open to cover damages, late returns, or extra charges if needed
The whole process should take seconds, not minutes.
Insights & Smart Pricing
Make informed decisions with real-time analytics.
- Dashboard reports show fleet utilisation, revenue per e-bike model, peak times and booking trends
- Use insights to understand demand trends and make pricing adjustments that work for your business
- Use these insights to plan staffing, adjust pricing manually, and identify growth opportunities
- Export data for accounting and tax reporting, or integrate with your existing business intelligence tools
Why Choose Valet?
Built for E-Bike Rentals
Developed with cycling and e-bike industry experts, Valet addresses the unique challenges of electric bike rental operations. Whether you manage ten e-bikes or hundreds, the software scales with your business.
Manage Bookings and Fleet Effortlessly
Real-time availability and simple inventory control mean no more double bookings or guessing what's charged and ready to rent.
Fast Setup, Instant ROI
Get your shop online in minutes. Customers book 24/7 from any device, and you spend less time on admin.
Keep Every E-Bike Ready to Ride
Stay organized and proactive with Valet's simple tracking features. Log service notes, track battery health, or mark e-bikes that need attention, so your team always knows what's available and fully charged.
Rentals That Fit Your Business
Whether you rent by the hour, day, week, or season, Valet adapts to your pricing structure. E-bike rentals often run year-round in urban areas — commuters in winter, tourists in summer. You can easily manage long-term customers or seasonal bookings with flexible scheduling tools. Update availability and pricing with just a couple of clicks.
E-Bike Rental Market Insights
E-Bike Rentals are Booming
The e-bike market is one of the fastest-growing segments in outdoor recreation and urban mobility. Tourists, commuters, and recreational riders are embracing electric bikes for their range, accessibility, and fun factor. Valet helps you capitalize on this trend by simplifying bookings, reducing downtime and increasing customer satisfaction. Use our insights to stay ahead of the curve and scale confidently.
Customer Stories & Results
Real shops rely on Valet every day. Here's what they say:
"Valet has been instrumental in getting our rental operation running smoothly. The service has been fantastic."
Jeremy
Owner, Bainbridge Bicycle Company (Washington)
"Opening a new rental focused location was daunting, Valet gave me the tools I needed."
Scott
Owner, Hillyard Bicycles (Washington)
Why Valet is the Best E-Bike Rental Software
Below is a quick look at how Valet is the best e-bike rental software on the market. Here at Valet our core focus is equipment rentals, meaning features like QR-code inventory and real-time fleet tracking come standard. We're not just adapting a generic booking tool. We've built this for your shop.
| Feature | Valet | Peek Pro | Joyride | Booqable | Ebikeshed |
|---|---|---|---|---|---|
| QR inventory tracking & assignment | Built-in QR system for real-time asset assignment and status tracking | Not offered | Fleet-level GPS only | Basic availability tracking (no QR codes) | Not offered |
| QR-based asset maintenance | QR scan-to-flag system for marking e-bikes needing service or downtime | Basic maintenance fields | Fleet-level alerts | Limited | Basic service logs |
| Dynamic delivery service area map | Integrated delivery zone management and map-based booking control | Not offered | Geofencing (shared fleet model) | Not offered | Not offered |
| Digital waivers | Built-in and customizable | Built-in | Not included | Available | Available |
| Real-time fleet tracking | Yes | Yes | Yes (GPS-based) | Limited | Limited |
| Pricing model | Transparent plans & free demo | Contact for quote | Per-vehicle monthly fee | Flat fee per booking | Monthly subscription |
| Purpose-built for e-bikes | Yes | Multi-industry (tours, activities) | Shared mobility focus | Multi-industry | E-bike focused |
| E-bike status & service notes | Track condition, battery health, and service notes per e-bike | Basic | Fleet-level only | Limited | Basic logs |
| Supported rental models | Hourly, daily, weekly, seasonal | Hourly, daily, weekly | Per-minute, hourly | Hourly, daily, weekly | Hourly, daily |
| Integrations | Stripe payments & kiosk mode | Stripe, Square, and OTA integrations | Custom payment integrations | Website builder & integrations | Stripe |
Purpose-built Software for E-Bike Rentals
There are plenty of booking platforms out there. But most weren't made for e-bike rentals. Valet is. Every feature, view, and update has been built with gear, inventory, and rental flows in mind.
- Tailored to shops that rent hourly, daily, or by the week
- Built-in asset tracking for chargers, helmets, locks, and accessories
- No limits on e-bike models or variants
- Designed for year-round operation — urban commuter rentals in winter, tourist rentals in summer
- Scales with your shop, whether you have 10 e-bikes or 500
- You don't need another generic tool. You need software made for your rental shop
Also rent other equipment or run tours?
Valet handles more than e-bike rentals. See how we support other outdoor businesses.
FAQs
E-bike rental software is a digital tool that helps you manage your electric bike rental operation more efficiently. Instead of juggling spreadsheets, paper waivers, and battery tracking on whiteboards, Valet brings everything into one simple dashboard covering bookings, inventory, battery health, pricing, waivers, payments, and customer communication. You can serve more customers with fewer errors and save hours on admin. Whether you rent out 10 e-bikes or 500, our software gives you full visibility into your fleet, helps you stay organized, and makes your rental business run smoothly every day.
Yes. Valet's e-bike rental software is built to manage walk-in and online bookings seamlessly. Real-time inventory tracking ensures that e-bikes reserved online are instantly marked unavailable for in-store rental, and vice versa. You'll never double-book or lose track of what's out. Walk-ins, web bookings, phone reservations, they all sync in one central system. This allows your staff to focus on customers, not calendars, and delivers a frictionless experience for renters, whether they book from the street or a hotel room.
Setup with Valet is fast and intuitive. Most shops can get up and running in under an hour. Just add your fleet, set pricing, customize your waivers, and start taking bookings. Whether you're switching from another platform or starting fresh, we provide full onboarding and personalized support. Our interface is built for non-technical users, and the platform adapts to your business, not the other way around. From the moment you start using Valet, your operations become more organized and far less stressful.
Absolutely. Valet is fully mobile-optimized for both staff and customers. Renters can browse availability, sign waivers, and pay from any smartphone or tablet. No app download required. Staff can check e-bikes in and out, manage bookings, and track fleet status from the shop floor or on the go. The responsive design ensures the software looks and functions beautifully across all devices, so your team can stay efficient, and your customers get a smooth rental experience, whether they book online or at your counter.
Yes. Valet's rental software lets you manage all kinds of e-bikes — commuter, mountain, cargo, fat tire — and all your accessories, like helmets, locks, chargers, and panniers. You can create custom tags and categories for any item, track condition, assign gear to bookings, and monitor availability in real time. The system helps you stay on top of maintenance and avoid double bookings or mix-ups. It's a complete e-bike fleet tracking solution built to keep your inventory organized and your operations running smoothly.
Waivers are built into every booking with Valet. Customers can sign from any device before arrival, or during check-in and all documents are securely tied to their reservation. No more printing or chasing paperwork. The waiver content is fully customizable, so you can include shop policies, e-bike safety instructions, rider info, or legal terms as needed. For your staff, waiver status is always visible at a glance. This ensures a faster check-in process and reduces your legal risk, all while keeping the customer experience clean and professional.
Valet was designed specifically for equipment rental businesses, not adapted from hotel or scheduling software. Every feature supports the needs of e-bike rental shops: live fleet tracking, battery health monitoring, flexible scheduling, mobile compatibility, digital waivers, maintenance logging, and smart pricing. With over 20 years of industry experience behind the platform, Valet delivers tools that simplify your operations, not complicate them. If you've tried clunky or generic rental systems before, you'll feel the difference. Valet works the way rental shops work. Fast, flexible, and focused.
Yes. Valet is ideal for e-bike rental businesses with multiple locations, urban storefronts, or touring operations. E-bikes are often rented year-round in cities — commuters in colder months, tourists in summer. You can activate or deactivate locations based on demand, assign separate inventories to each, and manage staff access with permission controls. All locations sync through one central dashboard, giving you full visibility across your business. Whether you operate year-round or seasonally, Valet helps you stay organized, maximize fleet usage, and avoid unnecessary overhead.
Yes, Valet integrates directly with Stripe for secure online and in-person payments. Our team helps you connect your account during onboarding, so all transactions are tracked and reported automatically. During onboarding, our team helps you connect everything seamlessly. Payments are tracked in real time, and transactions are consolidated in your reports. No more bouncing between platforms or manual data entry. Valet ensures your rental software and Stripe work together to save time and reduce errors.
Yes. Valet offers a kiosk mode that lets customers handle their own rentals from an iPad or tablet. They can choose their e-bikes, complete waivers, and pay securely through Stripe. The system resets automatically after each session, making it ideal for self-service setups or busy storefronts.
Yes. With Valet, you can attach accessories like helmets, locks, chargers, panniers, or phone mounts to any booking. You'll see availability, condition, and quantity at a glance just like with e-bikes. Accessories are fully integrated into your inventory system, so you can upsell extras and ensure nothing gets missed during pickup or return. This feature not only improves customer satisfaction but helps you capture more revenue from each rental while reducing the risk of lost gear or manual errors.
We're here for you every step of the way. From your first demo to full rollout, Valet provides live onboarding help, training resources, and ongoing email/chat support. Our team understands the rental business and is available to troubleshoot issues, explain features, or help optimize your setup. If you ever feel stuck, we're a message away. Whether you run a single shop or multiple sites, you'll never be left on your own. Valet's support is a key reason customers stick with us.
Valet is developing support for recurring rentals and long-term packages. This feature will allow operators to create flexible options for commuters, locals, or corporate accounts — especially relevant for e-bike operators serving daily riders. Until then, you can still manage repeat customers easily using custom booking notes and manual renewals.
Ready to Transform Your E-Bike Rental Business?
Valet gives you everything you need — online bookings, fleet management, QR-code inventory, battery tracking, fleet maintenance — all in one platform. Join the rental shops aligning their software with their operations.